Tax Free
How to reimburse tax money in Madrid
In Madrid, tourists can enjoy an intense and excellent experience window-shopping, and enjoy significantly more competitive prices than in other main European shopping cities like Paris, London or Rome.




How does the reimbursement system for IVA function for tourists in Madrid?
List of Institutions authorized in Spain
- Global Blue S.A.
- Premier Tax Free (before Cashback).
- Innova Taxfree Spain (before Spain Refund SL).
- Caja de Ahorros y Pensiones de Barcelona.
- Tax Free World Wide Spain S.L.
Our advice is to ask the manager of the store to ensure that is adhered to the program.
Invoice
The trade issues the visa with the corresponding VAT and the bar code for its digital seal. The word DIVA must appear in the code.
Digital seal
Identify the DIVA digital sealing machines and place the Tax Free document under the barcode reader.
Refund
If it is approved, you can go to a return entity or to the merchant itself.
If it is denied, you must go to the customs staff for verification.
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