Tax Free

How to reimburse tax money in Madrid

In Madrid, tourists can enjoy an intense and excellent experience window-shopping, and enjoy significantly more competitive prices than in other main European shopping cities like Paris, London or Rome.

To purchase a product in Europe, you should pay the IVA (Value Added Tax) that is already included in the final price. All tourists outside of the European Union are entitled to reimburse this tax. In the case of Spain, this represents a reimbursement of 21% of the price of the product in the store.

In addition to being cheap, Spain boats a competitive tax free system, which means an additional reduction to the prices of items considered exportable, so tourists can take these items back home with them.

Therefore, you cannot claim a refund on invoice supply services such as hotels, restaurants, or food in general.

How does the reimbursement system for IVA function for tourists in Madrid?

  • 1. Invoice

    Trade issues the invoice with itemized IVA.

  • 2. Check

    Trade filled the Tax Free check with the data of the buyer.

  • 3. Return

    With a maximum period of three months post-purchase, the customer must leave the European Union.

  • 4. Seal

    At customs leaving the E.U. (if at Madrid Barajas, at the Civil Guard of customs) you should ask to seal the Tax Free check, presenting the following: passport/green cards, bills, property, the Tax Free. And if you leave the port or airport with a ticket for a destination outside of Canary Islands, Ceuta, or Melilla, ask upon arrival.

  • 5. Refund

    With the Tax Free check sealed, you can use the reimbursement (before the 4 year mark) on:

    a) Agencies authorized to process the refund (in the case of airports there is at least one) from the border of which you left the E.U. On flights with short stops in other countries you can process the refund from Spain.

    b) Delivering the Check and bills in the store itself (by mail, or in person at the next visit) and in the next 15 days you must submit a refund by check, credit to the credit card of bank of transfer.

List of Institutions authorized in Spain:
  • Global Refund Spain S.A. (before European Tax Free Shopping Spain).
  • Premier Tax Free (before Cashback).
  • Innova Taxfree Spain (before Spain Refund SL).
  • Caja de Ahorros y Pensiones de Barcelona.
  • Tax Free World Wide Spain S.L.

Our advice is to ask the manager of the store to ensure that is adhered to the program.


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